Privacy policy

PRIVACY POLICY

Last Updated: August 25, 2026

Relax, Please (“Relax, Please,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or making a purchase through RelaxPlease.shop.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase our products, communicate with us, or otherwise interact with our business.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with our website, we may collect the following categories of information:

Personal Information

When you place an order, contact us, create an account, sign up for marketing communications, or otherwise interact with our website, we may collect information such as:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number, if provided
  • Order and transaction information
  • Account information
  • Customer service communications

Payment Information

Payments may be processed through third-party payment processors. Payment information may include your credit or debit card details and other information necessary to complete a transaction.

We generally do not directly store complete payment card numbers. Payment information is handled by the applicable payment processor according to its own security and privacy practices.

Age Verification Information

Because Relax, Please sells hemp-derived cannabinoid products that are restricted to adults, we may use age-verification procedures or third-party age-verification providers.

Information used for age verification may include your date of birth and other information necessary to confirm that you meet the applicable minimum age requirement.

Where a third-party age-verification service is used, that provider may process information according to its own privacy policy and applicable law.

Device and Website Usage Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring website
  • Approximate location derived from your IP address
  • Date and time of website visits
  • Website interactions
  • Cookie and similar technology information

2. HOW WE USE YOUR INFORMATION

We may use personal information to:

  • Process and fulfill orders
  • Process payments
  • Verify customer age or eligibility to purchase certain products
  • Provide shipping and delivery services
  • Communicate with you regarding your orders
  • Respond to customer service inquiries
  • Prevent fraud and unauthorized transactions
  • Maintain the security of our website
  • Improve our website, products, and customer experience
  • Maintain business and transaction records
  • Comply with legal, regulatory, tax, and compliance obligations
  • Send promotional emails or other marketing communications when permitted by law
  • Enforce our website policies and terms

We may also use information for other purposes disclosed to you at the time it is collected.

3. HEMP-DERIVED THC AND CBD PRODUCTS

Relax, Please offers hemp-derived products, which may include products containing cannabinoids such as CBD and/or THC.

Information collected in connection with these purchases may be used to comply with applicable age restrictions, shipping restrictions, regulatory requirements, fraud-prevention procedures, and payment-processing requirements.

We reserve the right to refuse or cancel transactions when necessary to comply with applicable laws, regulations, payment-processing requirements, shipping restrictions, or our internal compliance policies.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website and service providers may use cookies, pixels, tags, analytics technologies, and similar tools to operate the website and understand how visitors use it.

These technologies may be used to:

  • Keep the website functioning properly
  • Remember customer preferences
  • Maintain shopping-cart functionality
  • Analyze website traffic and performance
  • Detect fraud or suspicious activity
  • Measure advertising effectiveness
  • Improve our products and marketing

Depending on your location and applicable law, you may have options to manage certain cookies or tracking technologies through your browser or website privacy settings.

5. HOW WE DISCLOSE INFORMATION

We may disclose personal information to companies that assist us in operating our business, including:

  • Website and e-commerce providers
  • Payment processors
  • Age-verification providers
  • Shipping and fulfillment providers
  • Fraud-prevention and security providers
  • Analytics providers
  • Marketing and advertising providers
  • Customer service providers
  • Professional advisers, including accountants, attorneys, and consultants

These parties may receive information only as necessary to provide services to us or as otherwise permitted by law.

We may also disclose information when required to comply with a law, regulation, court order, subpoena, governmental request, or other legal obligation.

Information may also be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

6. SALE OR SHARING OF PERSONAL INFORMATION

We do not sell personal information for money in the ordinary meaning of the term.

Certain privacy laws may define some advertising or analytics activities as the “sale,” “sharing,” or use of personal information for targeted advertising.

Where required by applicable law, we will provide eligible consumers with the ability to exercise applicable opt-out rights.

7. MARKETING COMMUNICATIONS

If you choose to receive marketing communications from us, we may send information regarding products, promotions, events, special offers, and company updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the message.

Transactional communications relating to purchases, account activity, age verification, customer service, or other necessary business matters may still be sent even if you opt out of promotional communications.

8. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, electronic transmission, payment system, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through or stored by our website or service providers.

9. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and tax records, resolving disputes, preventing fraud, and complying with legal and regulatory obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

10. YOUR PRIVACY RIGHTS

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Obtain information regarding how your personal information is used
  • Opt out of certain marketing communications
  • Opt out of certain forms of targeted advertising, sale, or sharing where applicable
  • Appeal certain decisions regarding a privacy request where required by law

These rights are subject to applicable exceptions and verification requirements.

To submit a privacy request, contact us using the information provided in the Contact Us section below.

11. CHILDREN’S PRIVACY AND AGE RESTRICTIONS

Our products and website are intended only for individuals who meet the legal age requirements applicable to the products being offered.

Relax, Please does not knowingly market or sell hemp-derived THC products to minors.

If we learn that personal information has been collected from an individual who is not legally eligible to use or purchase products from our website, we may delete the information and/or cancel the associated transaction as appropriate.

12. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or use third-party services.

We are not responsible for the privacy, security, or data-handling practices of third parties. We encourage you to review the privacy policies of third-party services before providing personal information to them.

13. SHOPIFY

Our online store may be hosted or supported by Shopify. Shopify may collect and process certain information in connection with your use of our website and online store.

Shopify’s collection and processing of personal information is governed by its applicable privacy notices and policies.

Other third-party services integrated with our store may maintain their own privacy policies.

14. STATE-SPECIFIC PRIVACY RIGHTS

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Where such laws apply to Relax, Please, we will process eligible privacy requests in accordance with applicable legal requirements.

We will not unlawfully discriminate against a consumer for exercising an applicable privacy right.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our business practices, website, services, legal obligations, or regulatory requirements.

When changes are made, the updated Privacy Policy will be posted on this page and the “Last Updated” date will be revised.

We encourage customers to review this Privacy Policy periodically.

16. CONTACT US

If you have questions regarding this Privacy Policy or would like to submit a privacy-related request, please contact:

Relax, Please
Website: RelaxPlease.shop
Email: relaxpleaseco@gmail.com